What happens to your details.
The short version: we use what you send us to answer your enquiry and arrange your order, and for nothing else. We do not sell or share your details for marketing, and we do not send marketing ourselves. The longer version follows.
Who we are
This site is run by Marshmallow.uk, an artisan confectionery business based in Edinburgh. For anything in this policy, write to [email protected] or call +44 7442 098598.
What we collect, and why
When you send an enquiry — through the form, by email or by phone — we receive your name, email address, event date, headcount and whatever you write in your message. We use it to reply, to quote, and to fulfil your order if you place one. That is the whole list.
The lawful basis is that you have asked us to take steps towards an order (UK GDPR article 6(1)(b)), and our legitimate interest in keeping a record of the correspondence afterwards.
The site itself sets no cookies and runs no analytics. There are no accounts and no marketing lists.
Who handles it on the way
We do not pass your details to anyone for their own use. A small number of services process them on our behalf, as any email-based business has:
- FormSubmit relays the enquiry form to our inbox and does not keep your submission beyond delivering it (their privacy policy).
- Microsoft hosts our mailbox (Outlook), so your enquiry is stored there like any email you send us.
- Vercel hosts this website and keeps short-lived server logs, including IP addresses, for security and operations.
Everything else — typefaces included — is served from this site itself, so loading a page tells no one but our host that you visited.
Some of these providers process data outside the UK; where they do, they rely on the standard safeguards UK law provides for such transfers.
How long we keep it
Enquiry correspondence is kept for up to two years after our last exchange, then deleted. If an enquiry becomes an order, we keep the records of the transaction for six years, as HMRC requires.
Your rights
You can ask us at any time for a copy of what we hold about you, to correct it, to delete it, or to stop using it — one email is enough. If you are unhappy with how we have handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated June 2026.